Junior Collection Field Officer - Fifgroup (Sarolangun, Singkut, Mandiangin)

Join Fifgroup as a Junior Collection Field Officer and play a vital role in ensuring smooth financial operations by managing customer repayments in the Sarolangun, Singkut, and Mandiangin areas. This is an excellent opportunity for individuals with strong interpersonal skills to thrive in a dynamic and fast-paced environment. At Fifgroup, we are committed to providing exceptional financial services, and your dedication and hard work will be instrumental in achieving our goals.

As a Junior Collection Field Officer, you will be responsible for visiting customers, collecting payments, and resolving any issues that may arise. You will work closely with our team to ensure that our customers receive the best possible service, and you will have the opportunity to develop your skills and advance your career within our company.

Fifgroup is a leading financial services provider in Indonesia, and we are proud to offer competitive salaries and benefits to our employees. If you are a motivated and detail-oriented individual with a passion for financial services, we encourage you to apply for this exciting opportunity.

📋 Tanggung Jawab Pekerjaan

• Visiting customers to collect payments and resolve any issues that may arise.
• Recording and updating customer payment information in our system.
• Communicating with customers to ensure that they understand their payment obligations and any outstanding balances.
• Working closely with our team to ensure that our customers receive the best possible service.
• Providing exceptional customer service and building strong relationships with our customers.
• Ensuring that all financial transactions are accurate and compliant with our policies and procedures.
• Providing regular reports to management on customer payment status and any issues that may require further attention.
• Assisting in the development and implementation of collection strategies and plans.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a similar role in the financial services industry.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making skills.
• Familiarity with Microsoft Office Suite, including Excel and Word.
• Valid driver's license and reliable transportation.
• Ability to work in a fast-paced and dynamic environment.
• Strong attention to detail and accuracy in financial transactions.

🛠️ Keahlian

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